Before you begin. This procedure is general reference information, not professional advice. Equipment varies by manufacturer, model, and year. Always follow the documentation supplied with your equipment — where it differs from this page, follow the manufacturer. Verify that you have the tools, the working conditions, and the ability to do this task safely. If anything is unclear, if the equipment is damaged, or if the task exceeds your experience, stop and use a qualified professional. You are responsible for your own safety and for the outcome. This site accepts no liability for any loss, damage, or injury arising from the use of this information.
Specifications marked unverified could not be traced to a manufacturer source. Do not rely on them — obtain the value from your equipment documentation.
Summary
A dehumidifier with two letters on the display is either telling you something you can fix in a minute or telling you it needs a technician, and there is no way to tell which without knowing the brand. This page is a lookup table rather than a procedure. It carries the codes that four manufacturers publish for their own machines, each attributed to the manufacturer that published it.
The reason it is organised by brand is that the codes are not a standard. P2 is a full bucket on a Danby. P1 is a drain-pump fault on a GE — but only on the 50-pint models with a built-in pump, because the 70-pint ones use E01 for the same fault, and Frigidaire calls its pump fault PU. Even the reset differs: GE says pull the plug for 30 seconds, LG says 20 seconds for some codes and three minutes for others, and Danby says five to ten minutes. A generic dehumidifier code table is therefore a table of somebody else's machine.
If your brand is not one of the four here, the honest answer is your own manual, and this page says so rather than guessing. Two of the entries are not faults at all, which is worth knowing before you call anyone.
Safety
STOP THE DEHUMIDIFIER IF YOU SEE SMOKE OR IF YOU SMELL BURNED PLASTIC.
Disconnect the dehumidifier from the power supply. A recalled dehumidifier can catch fire and burn you.
Necessary equipment
| Item | Note |
|---|---|
| Owner documentation for your dehumidifier | The documentation gives the code table for your own model. |
| Pen and paper | Write the code before you disconnect the dehumidifier. |
| Flashlight optional | A flashlight shows the rating plate at the back of the dehumidifier. |
Specifications
No tier-1 source was found for this value. Take it from the documentation supplied with your equipment.
Find your code
Estimated 4 min to 13 min
No tier-1 source was found for this value. Take it from the documentation supplied with your equipment.
- Write the code that the display shows.1mReport a problem with step 1, Find your code
- Write the code exactly.
- A letter and a number are both part of the code.
- Find the brand and the model number on the rating plate.2mReport a problem with step 2, Find your code
- The rating plate is usually on the back or the side of the dehumidifier.
DISCONNECT THE DEHUMIDIFIER FROM THE POWER SUPPLY BEFORE YOU REMOVE THE AIR FILTER OR THE BUCKET.
The fan can start and injure your hand.
- Disconnect the dehumidifier from the power supply.<1mReport a problem with step 3, Find your code
- GE gives 30 seconds.
- LG gives 20 seconds for some codes and 3 minutes for other codes.
- Danby gives 5 to 10 minutes.
- Use the time that your own documentation gives.
- Connect the dehumidifier to the power supply again.<1mReport a problem with step 4, Find your code
- A code that stays after this reset shows a problem.
- GE says that a code stays only when the dehumidifier has a problem.
DO NOT USE A CODE TABLE FROM A DIFFERENT BRAND.
The same letters have a different meaning on a different brand.
- Find the table for your own brand.<1mReport a problem with step 5, Find your code
- This page gives the tables that four manufacturers publish.
- Read your own documentation if your brand is not here.
Frigidaire codes
Estimated 10 min to 20 min
No tier-1 source was found for this value. Take it from the documentation supplied with your equipment.
- If the display shows the code AS, ES, F1, F2, L1 or F5, speak to Frigidaire.<1mReport a problem with step 1, Frigidaire codes
- Frigidaire says that a temperature sensor or a humidity sensor is defective.
- Frigidaire gives no owner procedure for these codes.
- If the display shows the code EC or F0, speak to Frigidaire.<1mReport a problem with step 2, Frigidaire codes
- Frigidaire says that this code shows a failure in the sealed system.
- If the display shows the code H3 or E5, do a check of the clearance around the dehumidifier.5mReport a problem with step 3, Frigidaire codes
- Frigidaire says that this code shows the compressor overload protection.
- Clean the air filter.
- Frigidaire gives an operating temperature between 41F and 89F for its own dehumidifiers.
- Disconnect the dehumidifier from the power supply.
- Let the dehumidifier become cool.
- If the display shows the code E4 or C5, speak to Frigidaire.<1mReport a problem with step 4, Frigidaire codes
- Frigidaire says that this code shows an electronic control failure.
EMPTY THE BUCKET BEFORE YOU MOVE THE DEHUMIDIFIER.
Water from a full bucket goes onto the floor.
- If the display shows the code PU, do a check of the pump drain hose.4mReport a problem with step 5, Frigidaire codes
- Frigidaire says that the dehumidifier did not empty the bucket in the time given.
- Look for a blockage, a kink or ice in the hose.
- Look for debris at the pump inlet in the bucket.
- Disconnect the dehumidifier from the power supply.
- Connect the dehumidifier again.
GE Appliances codes
Estimated 3 min
- If the display shows the code E01 or P1, do a check of the pump hose.3mReport a problem with step 1, GE Appliances codes
- GE says that E01 shows on 70-pint models with a built-in pump.
- GE says that P1 shows on 50-pint models with a built-in pump.
- Install the pump hose correctly.
- Install the bucket in the correct position.
- Disconnect the dehumidifier for 30 seconds.
- Connect the dehumidifier again.
LG codes
Estimated 8 min
- If the display shows the code CH 01, CH 02 or CH 03, disconnect the dehumidifier for 20 seconds.<1mReport a problem with step 1, LG codes
- LG says that these codes show an electronic fault.
- LG names the humidistat or the main board.
- Connect the dehumidifier again.
- If the display shows the code CH 24, clean the air filter.4mReport a problem with step 2, LG codes
- LG says that this code shows a pressure switch error.
- Remove the obstruction from the air flow.
- Disconnect the dehumidifier for 3 minutes.
- If the display shows the code CH 67, disconnect the dehumidifier for 3 minutes.3mReport a problem with step 3, LG codes
- LG says that this code shows a fan lock error.
- Connect the dehumidifier again.
DO NOT DO WORK IN THE SEALED SYSTEM OF A DEHUMIDIFIER, because the refrigerant can injure you.
Only a certified technician must do this work.
- If the display shows the code CH, speak to LG.<1mReport a problem with step 4, LG codes
- Do not do work on the unit, because LG says that CH shows a refrigerant leak.
- LG gives no owner procedure for this code.
Danby codes
Estimated 24 min
- If the display shows the code AS, disconnect the dehumidifier for 5 to 10 minutes.11mReport a problem with step 1, Danby codes
- Danby says that AS shows a humidity sensor error.
- Connect the dehumidifier again.
- Speak to Danby if the code stays.
- If the display shows the code ES, disconnect the dehumidifier for 5 to 10 minutes.11mReport a problem with step 2, Danby codes
- Danby says that ES shows a temperature sensor error.
- Speak to Danby if the code stays.
- If the display shows the code P2, empty the bucket.2mReport a problem with step 3, Danby codes
- Danby says that P2 shows a full bucket or a bucket in the wrong position.
- Install the bucket in the correct position.
Displays that are not faults
Estimated 2 min
- If the display shows the number 88 at the start, set the relative humidity.<1mReport a problem with step 1, Displays that are not faults
- GE says that this display is normal.
- The display shows 88 until you set the relative humidity.
- If the display shows the code CL, set the child lock to off.1mReport a problem with step 2, Displays that are not faults
- LG says that CL is not an error code.
- LG says that only the power button operates when the child lock is on.
- For 2024 models and newer, hold the Humidity Up button for 3 seconds.
- For 2020 to 2023 models, hold the Lock button for 3 seconds.
- For 2017 to 2019 models, hold the Ionizer button for 3 seconds.
- For 2013 to 2017 models, hold the Humidity Up button and the button for the high fan speed.
- If frost forms in a cold room, let the dehumidifier defrost itself.<1mReport a problem with step 3, Displays that are not faults
- Danby says that frost can form below 41F.
- Danby says that the dehumidifier defrosts automatically.
- The compressor stops and the fan continues during the defrost.
Recall notice
U.S. Consumer Product Safety Commission 23-262
On 16 August 2023 the CPSC announced the recall of about 1.56 million Gree-made dehumidifiers, sold under the Kenmore, GE, SoleusAir, Norpole and Seabreeze brands and manufactured between January 2011 and February 2014. The notice states that the dehumidifiers can overheat, smoke, and catch fire, posing fire and burn hazards, and reports at least 23 fires, 688 overheating incidents and $168,000 in property damage. Consumers are told to immediately stop use, unplug the dehumidifiers, and contact Gree for a refund. This is one of several dehumidifier recalls on record; if your machine is old, check its model number against the CPSC list before you troubleshoot a code.
Recall feed checked 2026-07-29
Terminology
This page uses one term for each item and holds it throughout, as ASD-STE100 requires. Equipment sellers and other guides use the names below for the same parts.
- error code
- Also called: fault code, error message, the code on the display, the letters on my dehumidifier, what does E5 mean, what does P2 mean
- dehumidifier
- Also called: de-humidifier, dehumidifyer, damp machine, moisture remover, basement dryer, humidifier
- bucket
- Also called: tank, water tank, reservoir, collection bucket, water tray, the drawer at the front
- rating plate
- Also called: data plate, model sticker, serial number label, spec sticker, the label on the back
- child lock
- Also called: CL, keypad lock, control lock, buttons not working, buttons locked
- sealed system
- Also called: the cooling circuit, the gas, the refrigeration side, compressor circuit
When to use a professional
Speak to the manufacturer if a code stays after the reset that your own documentation gives.
Do not open the body of the dehumidifier. Do not do work in the sealed system, because refrigerant work needs a certified technician. Frigidaire and LG both send the owner to service for this fault.
Stop the dehumidifier if you see smoke near it. Stop the dehumidifier if you see water on the floor near it. Disconnect the dehumidifier from the power supply. Speak to the manufacturer.
Do a check of your model number against the CPSC recall list. Do this check before you do work on an old dehumidifier.
Common questions
What does P2 mean on my dehumidifier?
On a Danby, P2 means the bucket is full or is not sitting in the right position — empty it, seat it properly, and the code clears. That is Danby's published meaning for Danby machines and we are not going to extend it to yours if yours is a different brand. P1 on a GE, for instance, is not a bucket code at all; it is a drain-pump fault, and only on the 50-pint pump models. If your machine is not a Danby, the letters are a coincidence until your own manual says otherwise.
Why does my Frigidaire dehumidifier say EC?
Frigidaire lists EC and F0 together and calls it a sealed system failure, and its instruction for both is to contact Frigidaire rather than to try anything at home. That is the sealed refrigeration circuit, which is not owner-serviceable and is not something this site will publish a procedure for. There is no reset that fixes it and no filter to clean. Note the code, note the model number, and call.
What does H3 or E5 mean, and can I fix it myself?
Frigidaire says H3 and E5 both indicate compressor overload protection, which is the machine protecting itself rather than a component having failed. Frigidaire's own owner steps are to check the unit has proper clearance, clean the filter if it needs it, and unplug the unit and let it cool. It also gives an operating temperature of 41F to 89F for its dehumidifiers, so a machine running in a cold garage or a hot loft is a candidate. If it comes back after cooling and cleaning, Frigidaire routes it to service.
My dehumidifier shows CL and none of the buttons work.
On an LG that is not a fault. LG states plainly that CL is not an error code — it means the child lock is on, and while it is on only the power button responds. Which buttons release it depends on the year: LG gives Humidity Up held for three seconds on 2024 and newer, the Lock button on 2020 to 2023, the Ionizer button on 2017 to 2019, and Humidity Up plus high fan speed together on 2013 to 2017. It is worth checking before you book a repair on a machine that is working perfectly.
It shows 88 when I plug it in. Is that a fault?
Not on a GE. GE says an 88 may appear in the display when power is connected and stays there until you set the relative humidity, and that this is normal and does not indicate a problem. Set a humidity target and it goes. If the 88 stays after you have set one, that is a different question and worth a call.
How long should I unplug it for to reset it?
Longer than you think, and the manufacturers do not agree. GE says 30 seconds. LG says 20 seconds for CH 01, CH 02 and CH 03 but three minutes for CH 24 and CH 67 — so LG does not even have one answer for its own machines. Danby says five to ten minutes. Frigidaire tells you to unplug and reconnect without saying how long. Use your own manual's figure, and if you do not have one, err long: waiting extra costs nothing, and cutting it short is how a reset that would have worked gets written off as a failure.
It stops collecting water when the room is cold. Is it broken?
Probably not. Danby notes that frost can form when the ambient temperature drops below 41F, and that the appliance defrosts itself automatically — the compressor cuts out for a while and the fan keeps running until it has cleared. That is why a dehumidifier in an unheated garage in winter can look like it has stopped working. Frigidaire's stated operating range for its machines starts at the same 41F, which is a hint that below that you are outside what a standard compressor dehumidifier is built for.
Could my dehumidifier be part of a recall?
It is worth checking, because dehumidifier recalls have been unusually large. In August 2023 the CPSC announced a recall of about 1.56 million Gree-made units sold under the Kenmore, GE, SoleusAir, Norpole and Seabreeze names, built between January 2011 and February 2014, after at least 23 fires and 688 overheating reports. The instruction there was to stop using them immediately, unplug them and contact Gree for a refund. If your machine is more than about ten years old, check the model number against the CPSC list before you spend an afternoon troubleshooting a code.
My brand is not on this page. What now?
Your own manual, and we would rather say that than invent a table. The codes on this page come from four manufacturers' published documentation and they contradict each other often enough that guessing a fifth brand's meanings from them would be actively harmful. If you cannot find the manual, the model number from the rating plate plus the manufacturer's support site is usually a two-minute search. Community forums can tell you a code is common; they cannot tell you what it means on your machine.
Related procedures
- How to find and record the model and serial number of every appliance in the house
- Why is my dehumidifier running but not collecting water?
- How to connect and unclog a dehumidifier drain hose so it doesn't fill the bucket
- What humidity should I set my humidifier or dehumidifier to, and how do I check it actually worked
- What size dehumidifier do I need for my room or basement?
- How old is my water heater and how do I read the serial number
- How do I decode the date code on my appliance and find out how old it is
- How do I read the label on my hot water heater and figure out what the numbers mean
Sources
Every specification on this page is traced to one of these sources. Tier 1 is a manufacturer document, a published standard, or a government safety authority. See Standards for the full tiering rule.
- Tier 1Dehumidifiers Error Code Guide
- Tier 1Dehumidifier Error Code H3 or E5
- Tier 1Dehumidifier - Fault or Error Codes
- Tier 1LG Dehumidifier - Error Code List
- Tier 1[LG Dehumidifier] What Does the "CL" Code Mean and How to Fix Unresponsive Buttons
- Tier 1Danby Dehumidifier Owner's Manual DDR020BJWDB-ME / DDR030BJWDB-ME / DDR040BJWDB-ME / DDR050BJWDB-ME
- Tier 1Gree Recalls 1.56 Million Dehumidifiers Due to Fire and Burn Hazards; Reports of At Least 23 Fires
Revision history
Current version 1 · updated 2026-07-29 · next review due 2027-07-29
- v1 · 2026-07-29First draft, as a reference document rather than a procedure. Code tables sourced to Frigidaire, GE Appliances, LG and Danby documentation read on 2026-07-29, each row attributed to the manufacturer that published it. No code meaning publishes as a general value. The reset duration, the code meanings and the operating temperature limit all publish as consult-the-manufacturer, and the first two carry documented disagreements between named manufacturers. Carries CPSC recall 23-262 because the recalled population overlaps the machines this page is about.
Corrections to this page are listed in the public corrections log. Reports that are credible and not yet verified are listed in the public errata register, and an open one renders above the step it concerns.
Comments and corrections
Found an error? A correction with a manufacturer source is applied and logged publicly. You can also write to corrections@fixchecklist.com.
Every step above carries its own report control, which tags the report with that step so a correction reaches the right place. For anything about the procedure as a whole — the order of the sections, a step that is missing, something that did not match your equipment — use this: report something about this whole procedure.